SHOC Warranty and Return Policy
The SHOC visor is warrantied against breakage, failure of the color coatings and cracking of the plastic for one year from the date of purchase. You will need to provide some evidence of this date for warranty consideration.
The Visors are made of plastic and all though we sought the best Anti scratch coatings in the market it is impossible to prevent scratches from occurring. We can therefore not warranty against any scratches to the coatings or plastic of the visor.
If ANY of the parts of the visor are removed especially the integrated clip system, we WILL NOT warranty the visor. The Clip mechanism contains a tiny spring loaded clip and removal of the cover presents a eye safety issue to the customer. Removal of this cover is NOT recommended and if done so at customers own risk.
- Once the visor is attached to the helmet you can potentially scratch it. Once it is used it is no longer returnable.
- Please check your local league rules and especially with your coach prior to the purchase of ANY colored visors. We WILL NOT accept returns for items that have been used and have not been allowed to be worn by one’s league or coach. We are VERY clear about the rules for wearing visors and it is the customer’s responsibility to get clearance prior to purchase.
- All returns are to be authorized by SHOC, if the return is for an exchange or issue with the product then SHOC will cover costs of the return. All other return requests, if accepted are at the cost of the customer. A restocking fee will also be charged for any return refunds that are not an issue of the product.
The Clip mechanism contains a tiny spring loaded clip and removal of the cover presents a eye safety issue to the customer.
Removal of this cover is NOT recommended and if done so at customers own risk.